Customer Complaints Handling Procedures:
The complaint shall be filed within 60 days from the date of issue of the invoice unless it becomes apparent that the user is unaware of the disputed invoice.
You will receive a reference number for your complain via SMS or E-mail with details.
Complain processing duration will be sent via SMS or e-mail.
Complaints will be processed within 5 days.
When your complain is solved, notification will be sent via SMS or E-mail.
You can also submit requests / complaints via the following channels: Calling GO Customer services number: 17777. Visiting any of GO shops. You can also submit your request or complaints through GO website after logging to your Account or via ( Email ).
You can also submit requests / complaints via the following channels: Calling GO Customer services number: 17777. Visiting any of GO shops. You can also submit your request or complaints through GO website after logging to your Account or via ( Email ).
