Technical Library FAQs

Follow below steps:

1 - Do Speed test via the following link http://speedtest.go.com.sa/

2 - Restart the device, wait 10 seconds, then test the speed again

3- If slowness issue still exists, Restart your device , Press Reset button for 30 seconds

4 -If slowness issue still exists, please contact customer service at 17777 and prepare the speed test readings