GO Telecom | ucaas

Unified Communication as a Service (UCaaS)

Unified Communications as a Service (UCaaS) is a cloud-based solution that combines various communication channels, such as voice, video, and collaboration tools. GO UCaaS offers a single all-in-one cloud telephony platform for businesses to communicate with their customers and employees. Customers can configure extensions to computers, mobile softphones, or IP-phones from anywhere over the internet with multiple features and options.

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Features and Benefits

HD Voice Solutions

HD Voice Solutions

User-Friendly with Computer & Mobile

User-Friendly with Computer & Mobile

Remote work and communication from anywhere

Remote work and communication from anywhere

Cost-effective

High scalability and flexibility

High scalability and flexibility

Compliance with security and privacy standards

Compliance with security and privacy standards

Around the Clock Support

Around the Clock Support

Download Now

Download Android

Download Apple store

Download Windows

Download Mac

Why GO UCaaS?

Detailed reports for contact center and customer service
Customizable to suit your business
Can be integrated with multiple systems & CRM
Seamless collaboration
Details of all calls (duration, date, employee, ended by agent or caller)
Competitive rates for calling local, national, mobile, and international numbers

Packages

VOICE STANDARD

49 SR /Monthly Per User

SIP Extensions (DID/DOD)
SIP Sessions (Incoming / Outgoing) calls

HD Voice
Call Forward
Call Waiting
Caller ID
Call Park
Call Pickup
Call Screening
Call Return
Do Not Disturb
Voicemail MeetMe
Audio Conferencing

VOICE PLUS

99 SR /Monthly Per User

Includes all VOICE STANDARD package features with
Voice & collaboration extend to your computer and smartphone.

HD Voice
Call Forward
Call Waiting
Caller ID
Call Park
Call Pickup
Call Screening
Call Return
Do Not Disturb
Voicemail MeetMe
Audio Conferencing

Smart Office Desktop Client
Smart Office Mobile Client
Presence

Live Panel
Call recording
Basic Report System
IVR (Interactive Voice Response)
Inbound Roaming Agent
Spy & Whisper
Call Popups
Agent Status
Set Presence / DND

CALL CENTER PLUS

149 SR /Monthly Per User

Includes all VOICE PLUS package features with advanced Call Center capabilities

HD Voice
Call Forward
Call Waiting
Caller ID
Call Park
Call Pickup
Call Screening
Call Return
Do Not Disturb
Voicemail MeetMe
Audio Conferencing

Smart Office Desktop Client
Smart Office Mobile Client
Presence

Live Panel
Advanced Reporting System
Total Calls Made and Received
Answered Calls
Unanswered Calls
Area Code Breakdown (for answered and lost calls)
Inbound ACD Call Attempts
CRM Integration
Call Distribution
Agents Login Logout Details
Lost Call Details
Real-time Center Analysis
Call Queues and Campaigns
WebRTC Softphone
Call Recording

*15% VAT will be added to the total invoice

How to request the service?

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